Technical writing newsletter 13: November 2005
Document status: archived
Industry profile
Technical communication journal Communicator featured Mike Unwalla in a software documentation case study.
Mike Unwalla explained how to write user documentation to a national group of software developers.
Resources
These process and design checklists for software documentation will help you if you are producing in-house documentation. [Editor's note 2011-06-07: Now, the process and design checklists are not on the TechScribe website.]
Informal research provides guidelines for e-mail salutations.
The impact of international standards on writing policies and procedures is discussed by guest writer Ralph E. Robinson.
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