Technical writing newsletter 13: November 2005
Industry profile
Technical communication journal 'Communicator' featured Mike Unwalla in a software documentation case study (www.techscribe.co.uk/techw/press-communicator.htm).
Mike Unwalla explained how to write user documentation to a national group of software developers (www.techscribe.co.uk/techw/press-developers.htm).
Resources
These process and design checklists for software documentation will help you if you are producing in-house documentation (www.techscribe.co.uk/ta/documentation-checklists-18019.pdf).
Informal research provides guidelines for email salutations (www.techscribe.co.uk/ta/email-salutations.htm).
The impact of international standards on writing policies and procedures is discussed by guest writer Ralph E. Robinson (www.techscribe.co.uk/techw/intercom-standards-article.pdf).
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