Printed documentation
Printed (or printable) documentation is sometimes the best way of giving information, despite the popularity of online documentation. Usually, we produce:
- User guides (procedure guides, process guides, policy guides, installation guides, feature guides, instruction manuals)
- Reference manuals (technical reference, administrator's reference, programmer's reference)
- Quick reference material (reference cards, wall charts, checklists, posters, crib cards)
You can have:
- Source files, usually as Microsoft Word or Adobe PDF files). You can use your preferred print supplier, or you can supply the documents electronically to your customers.
- Printed documents (we organise the printing).
Reports
Unlike user instructions, reports give only facts and information. Usually, readers are not expected to obey instructions:
- Popular science articles
- Research reports (academic reports, industrial research reports, technical reports)