General writing resources

These writing resources are for people who are not professional technical writers.

National Year of Reading: a comment. The 2008 National Year of Reading has good objectives. But, many writers make life difficult for readers.

Introduction to styles in Microsoft Word. How to use styles in Microsoft Word to increase efficiency and to improve the appearance of documents.

How to write instructions. These guidelines will not make you into a technical writer, but they will help you to write clear instructions if you decide not to use our documentation services.

How to write an e-mail message. If you are not careful, many errors can occur.

What to call your e-mail recipient. 'Dear Sir' or 'Hi Joe'? This informal research gives you guidance.

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