General writing resources

These writing resources are for people who are not professional technical writers.

National Year of Reading: a comment. The 2008 National Year of Reading has good objectives. But, many writers make life difficult for readers.

Introduction to styles in Microsoft Word    styles-in-word.doc, 608 KB
How to use styles in Microsoft Word to increase efficiency and to improve the appearance of documents.

How to write instructions. These guidelines will not make you into a technical writer, but they will help you to write clear instructions if you decide not to use our documentation services.

How to write an e-mail message. If you are not careful, many errors can occur.

What to call your e-mail recipient. 'Dear Sir' or 'Hi Joe'? This informal research gives you guidance.

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