These writing resources are for people who are not professional technical writers.
National Year of Reading: a comment. The 2008 National Year of Reading has good objectives. But, many writers make life difficult for readers.
Introduction to styles in Microsoft Word styles-in-word.doc, 608 KB
How to use styles in Microsoft Word to increase efficiency and to improve the appearance of documents.
How to write an e-mail message. If you are not careful, many errors can occur.
What to call your e-mail recipient. 'Dear Sir' or 'Hi Joe'? This informal research gives you guidance.