BSI appoints new documentation expert

PRESS RELEASE dated 2004-11-17

The British Standards Institution ( has appointed Dr Mike Unwalla as Principal UK Expert for software documentation.

"Good user documentation can save industry millions of pounds," says President of the Institute of Scientific and Technical Communicators (ISTC,, Gavin Ireland. "We nominated Mike for this important role because of his proven commitment to the Technical Communication profession."

The System Software Documentation working group (WG 2) works under the auspices of the International Organization for Standardisation (ISO). It defines best-practice standards in the field of technical communication for software products. Technical writers around the world then use the standards to help them produce clear user documentation. This results in user-friendly manuals and online help systems which benefit both the customer and the end-user.

Richard, outgoing expert and now convener of the ISO working group, says, "Mike was a core member of the editing team for many years. I'm really pleased to welcome him as the new UK expert."

"I'm thrilled!" enthuses Mike, who has just returned from an ISO meeting in Japan, "it's a great privilege to represent the UK."


See also

The development of ISO/IEC 18019:2004

New UK expert

RSS feed