General writing resources

These writing resources are primarily for people who are not professional technical writers.

National Year of Reading: a comment. The 2008 National Year of Reading has noble aims. Unfortunately, many writers make life difficult for readers.

Introduction to styles in Microsoft Word styles-in-word.doc, 608 KB
How to use styles in Word to increase your efficiency and improve the appearance of your documents.

Tips for writing instructions. These top tips won't make you into a tech writer, but they will help you to write clear instructions if you decide not to use our documentation services.

How to write an email. Writing an email is easy, isn't it? What can go wrong? Lots, unless you know what you are doing.

What to call your email recipient. 'Dear Sir' or 'Hi Joe'? This informal research gives you guidance.

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